Client Services

Contact Criterion® Support for any questions or assistance.

In the United States

K-12 and Higher Education users:

 

Phone:

877-909-6442

 

 

Outside the United States

Global users:

 

Email:

criterionsupport@ets.org

 

 

For information on ordering Criterion:

For K-12 Education:

 

 

To order the Criterion service, request a price list and order form, or to speak with a Criterion specialist regarding a trial, contact the Criterion Team:

 

(Hours are Monday through Friday from 8 a.m.–4:30 p.m. Eastern Time).

 

Phone:

1-877-909-6442

 

Email:

criterionsupport@ets.org

For Higher Education:

 

 

The Criterion service can be purchased through a subscription or your college bookstore. Students simply purchase a registration card through your bookstore when they purchase textbooks and other materials for their writing course, and use the unique access code provided by the course instructor to register online

 

For more information about ordering the Criterion service subscription, how to request a trial, or to find out how to put it in your bookstore, contact an ETS Criterion service Specialist (Contact hours are Monday through Friday from 8 a.m.–4:30 p.m. ET):

 

Phone:

1-877-909-6442

 

Email:

criterionsupport@ets.org

New Global Customers (outside the US):

 

 

Email:

criterionglobal@ets.org